Lukas Laukötter | Customer Consultant Sales
Systems, solutions and services serve to support corporate processes. Through its unique portfolio in the field of technical documentation, gds is familiar with all relevant processes and helps you to integrate your individual solution package in your company.
Utilize a specific and affordable overall process for your content life cycle from a single source – this is the only way to completely eliminate efficiency loss through interfaces.
To this end, the systems are embedded in supportive and expandable services.
Consultation services before introduction
Performance of information and documents analyses
Preparation of specifications and realization of individual process requirements
Advice and support during the introductory phase could include
• Standardized training sessions
• Individual training sessions
• Modularization and structuring concepts
• Editorial support during the first steps
• System filling
Support for all process areas
Realization of efficiency increase through multiple use of information and processes in: Customer Services, Sales, Marketing, Design, Development, Standardization (factory standards), etc.
We are at your service whenever you need us. A special support area is available on the gds customer portal for any questions regarding our products, their configuration, publication modifications, etc. Or simply give us a call or send us an email:
Whenever possible, we can give technical support via remote tools (remote session via TeamViewer) directly on your system. This saves time and money.
Minimize your liability risks and optimize your product marketing. The Product Compliance Process will help you to tap into new markets and provide more certainty in managing market-specific characteristics.
Prepare risk assesssments or operating manuals on your own and in comformity with relevant guidelines and standards - easily, quickly and in compliance with legal regulations.
Benefit from the most user-friendly XML editorial system on the market. Tailored and sector/segment-oriented.
The MS Word-based editorial system for your document shop. Ulilize professional, highest quality standard tools tried and tested on the market.
Minimize misunderstandings and translation costs for your technial documentation. The system automatically suggests standard sentences and specified terms during editing.
Explore our long-term experience in processing editorial projects with a distinct full-service background. Across all products and sectors, from the world's largest corn chopper to power plant generators ...
The easiest route for you to reach your customers and service staff. Just a click of your mouse to automatically transfer your data offline, onto th eWeb or apps via predefined channels.